DODGE RAM FORUM banner

Cam / lifter failure class action

229K views 433 replies 156 participants last post by  prestontherebel  
#1 ·
HI!

I figured I would post here as everyone is probably worn out by the 71 pages of the sticky thread on this topic.

I've started a class action suit for this issue. I need 5 individuals with this problem to be initially named to file the suit.

From attorney " I need any pamphlets, user manuals or other paperwork from when the car was purchased. Ideally there be a separate document spelling out the warranty terms. Also a repair bill or something stating the exact issue."

Bonus is you are from South Carolina ! would make the suit much easier to file. Feel free to DM me if interested.
 
#2 ·
You may want to post a link to this thread in the sticky to attract some subscribed members from that thread.


If this forces Chrysler to acknowledge the problem and identify the cause that could only be a good thing. This is really the only big issue these engines have that keeps them from going 400,000+ miles regularly.
 
#49 ·
Hi there, where are you at in your class action? We are going to start one in Canada over the same issue but are adding Dodge dealerships as a plaintiff. Dealerships here are attempting to turn the Hemi a Tick into a new revenue stream, denying valid warranty repair claims. Please share any information you have that could assist us, it would be much appreciated.

I'm kinda with you Garc. The cam/lifter issue has been perking along for some time now and it is frustrating that a definitive cause for the problem hasn't been identified or even suggested. But I'm with you, a million+ hemi's out there and they're not all plagued with this issue. There has to be a reason for this and I'll bet it's a simple one ie extended oil change intervals? synthetic oil? oil brand?......and I don't think it's because of long idle times....I mean how much oil does a needle bearing need to be lubricated? I also think Ram knows what is happening but doesn't dare reveal it.
Hi there, what do you mean by extended oil change intervals? Do you mean the intervals between oil changes should be more than 16,000km? We always used top quality synthetic oil but the dealership is now claiming our lube shop used the wrong oil filters and a “dirty recycled synthetic mix” which is not true. They claim to have provided pictures and a full report to FCA but they refuse to show them to us and FCA won’t show them to us. The Dodge dealership in Olds refuses to give us our own service records. When we asked a Chrysler dealership in Grande Prairie they said yeah no problem, they’d email our service records right away, then emailed my husband back and said sorry, we can’t send your records after all, they’re confidential. Does that make sense to anyone?

Mountain View Dodge in Olds, Alberta claims the constant ticking (that we first reported to them at ~50,000km it’s now at 133,000km) is due to a seized wrist pin and tore apart the engine before checking for knock codes, doing cylinder compression tests or following ShopKey diagnostic guidelines. Can a truck go for 83,000km with a seized wrist pin? Even though they’ve torn our engine apart, is there still a way to check the cam and lifters? If there is, what do I specifically say to the service department to demand they check them? Because my husband told them when he took it in that he thought it was the lifters. They claim it‘s a seized wrist pin. How do I demand they prove it wasn’t the lifters? Please advise.

H
Interested in joining this if still in works.

2014 Ram Sport 5.7L
Engine light went on yesterday and engine started running rough at higher speeds over 2500rpm.
Took it to dealer and apparently found an Issue is with cylinder 3.
Swapped out the coil, still same issue
Compression test confirmed cam/lifter failure.
Dealer telling me I need to replace cam, lifters and both head gaskets.
Only 80,000km on the damn thing, had a powertrain warranty until 100k km but surpassed the 5-year limit 4-months ago :mad:. Not happy to say the least.

bvrrconsulting@gmail.com
I live in Canada.
Hi there, we want to start a class action suit in a Canada.

Our 2013 Ram 1500 Sport is still covered by our $7,400 extended warranty - but Mountain View Dodge in Olds and FCA are refusing to warranty our repair - first claiming improper maintenance, then their service manager claimed our lube shop used the wrong oil filters and a “dirty recycled synthetic mix” despite our having paid for top quality synthetic oil and the correct filters are clearly listed on our service invoices.

Mountain View Dodge claims they sent a full report with photos to FCA but refuse to show it to us. They also refuse to give us a copy of our service records, and when my husband contacted a dealership in GP by phone they first said of course we could have a copy of our records, then refused via email claiming they're confidential. Huh??

So now our engine is torn apart and they never did a single Industry standard diagnostic to check if it was indeed bad lifters. No compression test, there were no knock codes, and the ShopKey diagnostic would never have recommended a full engine tear down.

My husband brought it in advising them he thought it was lifters but they claim it’s a seized wrist pin and claim it‘s our fault. Could a truck with a seized wrist pin run with no performance issues for 83,000km? Every credible mechanic I’ve talked to says NO WAY. Because we first brought it in about the tick at ~50,000km and Mountain View Dodge claimed they couldn’t hear a tick but said they’d check it out. Second service visit for the tick same thing...we can’t hear anything but we’ll check it out. Do you think they're withholding our service records because they didn’t complete any diagnostics on the tick and the likely culprit ShopKey would have diagnosed...bad lifters?

When I talked to an AMVIC rep about this lunacy, she said they’re overloaded with complaints, currently a three month backlog because with the economy being so bad, businesses they work with (dealerships, repair shops and used car lots) are “doing almost anything to keep the doors open” - that‘s good to know!

We’re hoping we can collect enough factual accounts and raise enough funds for a retainer to hire a class action lawyer to look into this.


Ill join in, i found this issue on my 13 here in Canada..
Hi there, check out our story and message us with your details. We have a 2013 Sport still under warranty but Mountain View Dodge in Olds and FCA are refusing the repair. Their mandate appears to be keep lifter repairs off the books no matter what it takes. Let’s do something about this so they’re either forced to issue a recall or stop betraying loyal customers.

 
#9 ·
Dpitch00 I’d like to join the suit. Just shelled out $4150 to fix this issue and have paperwork from Dodge dealer detailing the issue. Only 63k miles on the motor. I sent you a PM. Please email me at dkershen@verizon.net if you didn’t get it.

Dave
you could have gotten that done for half at some other shop other than dealer and gotten good replacement parts maybe even a bit of a cam too.
 
#6 ·
HI!

I figured I would post here as everyone is probably worn out by the 71 pages of the sticky thread on this topic.

I've started a class action suit for this issue. I need 5 individuals with this problem to be initially named to file the suit.

From attorney " I need any pamphlets, user manuals or other paperwork from when the car was purchased. Ideally there be a separate document spelling out the warranty terms. Also a repair bill or something stating the exact issue."

Bonus is you are from South Carolina ! would make the suit much easier to file. Feel free to DM me if interested.
Are you still filing a class action suit because I would like to be apart of it. My husband has a 2014 ram 1500 and we just found out that it has this same issue. Please email me atheatherhendricks79@yahoo.com so that we can discuss this further.
 
#10 ·
Good day...I would certainly like to join this lawsuit. I was just told that I had a lifter failure that caused damage to the camshaft. The cost of the repair is 4,520.90 at 114K! Whats odd is that engine light were triggered around 97k as the vehicle was overheating. The radiator was replaced but the engine was not diagnosed as the culprit. This vehicle is a 2012 Chrylser 300C 5.7liter. Certainly there is a flaw in this engine as this is way too much of a coincidence. Please feel free to contact me at ppsyp2000@gmail.com
 
#11 ·
HI!

I figured I would post here as everyone is probably worn out by the 71 pages of the sticky thread on this topic.

I've started a class action suit for this issue. I need 5 individuals with this problem to be initially named to file the suit.

From attorney " I need any pamphlets, user manuals or other paperwork from when the car was purchased. Ideally there be a separate document spelling out the warranty terms. Also a repair bill or something stating the exact issue."

Bonus is you are from South Carolina ! would make the suit much easier to file. Feel free to DM me if interested.
I would like to file a Class Action as well. I am in Wyoming. After doing research I have noticed hundreds of people with this issue on their Hemi's. This is definately a defect and should be replaced!! Can you post this on other sites so more people with this issue can respond?
 
#72 ·
i m seeing on line engines 49,000 66,000 engine go I worry about mine just had alot of engine work and again ticking now on other side ! can u send me info and I ll pass it on of may need it my self next long trip ! scott biglass18@gmail.com there is so many who just pay for it that's not even right so far 3 guys got new engine but deals some acting like gas or oil all kinds of bs ! 59,000 and already problems on my engine sooo sucks !
 
#13 ·
All manufacturers of vehicles have problems, significant ones at that Ms. Doodle. You are unfortunately just a part of an extremely low percentage of failures, there have been a million+ of Hemi 5.7s sold since 2009. If there are a few hundred camshafts repaired due to roller needle-bearing seizures, that's still well under 1 percent failure rate.
 
#22 ·
I'm kinda with you Garc. The cam/lifter issue has been perking along for some time now and it is frustrating that a definitive cause for the problem hasn't been identified or even suggested. But I'm with you, a million+ hemi's out there and they're not all plagued with this issue. There has to be a reason for this and I'll bet it's a simple one ie extended oil change intervals? synthetic oil? oil brand?......and I don't think it's because of long idle times....I mean how much oil does a needle bearing need to be lubricated? I also think Ram knows what is happening but doesn't dare reveal it.
 
#14 ·
HI!

I figured I would post here as everyone is probably worn out by the 71 pages of the sticky thread on this topic.

I've started a class action suit for this issue. I need 5 individuals with this problem to be initially named to file the suit.

From attorney " I need any pamphlets, user manuals or other paperwork from when the car was purchased. Ideally there be a separate document spelling out the warranty terms. Also a repair bill or something stating the exact issue."

Bonus is you are from South Carolina ! would make the suit much easier to file. Feel free to DM me if interestedQUOTE]
2012 3500 same problem 2nd engine include me in!!!!
 
#312 ·
How do I join this lawsuit^ I notice that you may have started a class action lawsuit against Dodge because the lifters are defective. I have a 2014 Ram 5.7 Hemi with 99000km. Noticed lifter noise getting worse. Took it to the dealer and was told that they need to replace the lifters on one side. Cost $3500.00.
 
#19 ·
HI!

I figured I would post here as everyone is probably worn out by the 71 pages of the sticky thread on this topic.

I've started a class action suit for this issue. I need 5 individuals with this problem to be initially named to file the suit.

From attorney " I need any pamphlets, user manuals or other paperwork from when the car was purchased. Ideally there be a separate document spelling out the warranty terms. Also a repair bill or something stating the exact issue."

Bonus is you are from South Carolina ! would make the suit much easier to file. Feel free to DM me if interested.
 
#229 ·
Hey,

I would be happy too. I have a 2014. 130K Miles. Dealing with same issues now!.

Please feel free to email me, david.j.owen82@gmail.com
My 2012 hit 90k and cam and lifter failure! I just bought the truck with 82k miles in August 2020 what 7 months ago and I only pu less than 9k miles on the truck! I’m out 22,500 bucks! Plus all the money I stick in this pos
 
#30 ·
You are just talking out your ass and and Dodge mechanic will tell you this is in fact a problem. The parts are stuck int the engineering phase? Give me a break - these parts and engines have been around for a decade now and aren't stuck in the engineering phase. They are scarce because many many people are having this issue.
OK smartypants, if you just going to show up and tell folks they're "talking out your ass", that's fine by me, but you then obligate yourself to present empirically verifiable evidence to support every assertion you make from here on out.
How, precisely, do you know that nothing is in engineering development?
How, precisely, do you know they are scarce by reason of product demand?
What it the hell does "many many people" even mean?
These needle bearings are blowing up after only 50000 kms im ome cases.
This is observably true, no question.
Its an obvious engineering defect.
What exactly does that mean?
Trying to sound knowledgeable by throwing an umbrella term like "engineering defect" is not a good look.
Do you mean it's a parts design defect?
A materials defect?
A lubrication problem?
One single cause or multiple causes?
I don't know, and neither do you.
[/QUOTE]
...and you have no idea about the percentage as that info isn't readily available.
Correct, and you have no idea either. @pacofortacos was simply stating what he personally has observed, which is damn near all any of us can do.
Even FCA doesn't know exactly how many of these failures there have been. While they likely know how many have been fixed under warranty, and how many others have been fixed at dealerships at the owner's expense, they can't possibly know how many have been dealt with at independent shops.

,,,but even if its only 1 in 1000, that's way way to high.
I agree completely, that would be way too high, but we don't know if it's that high or not, a reality that you actually acknowledge yourself.
So since you don't know, and know that you don't know, it's hard to see how you manage to think yourself qualified to tell anyone they're talking out their ass, but you seem to have managed it anyway.
:rolleyes:
 
#31 · (Edited)
It’s 2020, the first thing any consumer is going to do after handing over $3-8k for a cam replacement or engine swap is complain on YouTube/forums/etc... look at the difference amazon has made for marketing.

FCA is fully aware of the overall number, which in the MILLIONS of 5.7s sold between several different vehicle models is minute. 1% is in the tens of thousands and a complete overestimate, 99.7% is 3 sigma which used to be a quality standard goal. They made a lifter supplier change in 2016 and haven’t looked back since.
 
#32 ·
FCA is fully aware of the overall number, which in the MILLIONS of 5.7s sold between several different vehicle models is minute. 1% is in the 1X,000s and completely overestimated
How is FCA fully aware of the overall number?
To have an accurate count they would need to know how many engines have been dealt with in independent shops as well as those fixed at dealerships. How could they count those?
How do you know the number is "minute"?
How do you know a 1% number is completely overestimated? (as it happens I also think 1% is an overestimate, but it's a guess, I don't really have any data to support it.)

I get that trying to make estimates based on internet postings is futile, people always complain more readily than they praise especially when they just took a hit in the wallet.
Please understand, I'm not saying you're wrong at all, you may be exactly right and the number of failures is indeed considerably less than that benchmark you mention. I'm just asking how you could possibly know that.
 
#33 ·
The manufacturing of Gen3 Hemi lifters over vehicles sold would be their most accurate data point. Nobody(In their right mind) should replace one or only the failed lifters with a new camshaft, going to be a set of 16 per case.

Cam production has too many hands in the cookie jar to be reliable. 6.2 Hellcats and 6.4 Hemis also suffer this same failure, just at a much lower awareness level due to production quantities in comparison.

These are just opinions from close observation. My proactive approach is never letting the vehicle idle for long periods especially with higher mileage oil as well as a custom tune to bump idle oil pressure and RPM.