Last night, we heard a rattling noise while driving our truck. We turned around to find out that one of the gas tank straps had snapped off. Well, it's still attached, but dangling. I know there are two straps, and I believe it's the front one that has come off. Will it be in tact enough to get it to the dealership to fix it? I'm trying to do research, and thought I saw somewhere that it could cause a gas leak and start a fire. Photos are from this morning. It's a 2016 Dodge Ram 1500. This was not one of the years recalled for the tank strap, but looks like a similar issue to earlier models.
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Gas Tank Strap Came Off
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PieceOSchnitzel
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I'm glad this forum exists. Driving home last night on the interstate, we heard that strange noise (turns out the broken front strap was rubbing against the drive shaft). Immediately pulled over, saw the issue, grabbed a few bungee cords & strapped it in place until I could get home. I'll be reaching out to the dealership this morning with TSB # 14-002-18 REV. A in hand.
Thanks to all.
Thanks to all.
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Johnny, Please let us know what year your truck is and how you make out.
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My truck is a 2016 Ram 1500 Big Horn. Called the dealership & based on my VIN, the straps are covered under an extended warranty.
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Johnny, that is fantastic! Originally the warranty only went up to year 2012. Sounds like ram finally figured out fixing the problem was cheaper than lawsuits
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14-002-18 REV. A RAM Technical Service Bulletin. Looks like it goes into 2018.
Also, be mindful that the failed strap might have scored the drive shaft. I plan on letting them know during my service visit next week, because if the drive shaft fails at any point, shouldn't that be covered also?
Also, be mindful that the failed strap might have scored the drive shaft. I plan on letting them know during my service visit next week, because if the drive shaft fails at any point, shouldn't that be covered also?
Dropped my truck off at the dealership this morning. Took close to 2 weeks for all of the parts to come in. They did advise that they have had some trucks come in where the frame rail is rotted where the new mounting brackets attach. In that case repairing the frame rail is not covered under the extended warranty, only the new parts and their installation is covered.
Update: new mounting bracket and two new straps installed. My truck was done by early afternoon!
Update: new mounting bracket and two new straps installed. My truck was done by early afternoon!
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Dropped my truck off Wednesday morning to have this fixed & it was done by Wednesday evening. If I can get under the truck today, I'll snap a photo or two of the fix.
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They checked it & determined it to be 'not bad at all'. If it suddenly splits in two as I drive down the highway, I'll be sure to revisit this issue with them.
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Good luck Sir!
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After this thread, if I lived up there in one of the “salt the road come winter” states, I’d be coating over the strap end, hole in the frame, and everything else around there with a thick coating of 5200. 😳
Were you charged anything? Mine just gave out yesterday. I called my dealer and they said to drop it off Monday and they will take a look. But he said they have to look it over to see if I’ll have to pay anything out of pocket
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I just had this happen to my 2016 Ram Laramie. After inspection, the issue I had was the strap pulled right through the frame.
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N
My dealership said that I need to replace the driveshaft due to the scoring. They said that the metal is really thin. I have contacted FCA (Canada) to plead my case. Driveshaft was fine before their part failed. Being that this is a recognized issue the shaft replacement should be covered.
Welcome to the Forum!
I believe the part numbers are listed in the TSB noted in Post #25. That TSB also details the warranty extension. If you have a 2013 the warranty covers the parts and labor for the repair unless the frame rail is rotted out where the new brackets are to be mounted. Repairs to the frame rail are not covered by the extended warranty.
I believe the part numbers are listed in the TSB noted in Post #25. That TSB also details the warranty extension. If you have a 2013 the warranty covers the parts and labor for the repair unless the frame rail is rotted out where the new brackets are to be mounted. Repairs to the frame rail are not covered by the extended warranty.
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Thank you the issue i have is it a Canadian made truck in im in the states.
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