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I’m paranoid the dealer put 15w-40 or 0w-40 on my 6.7

10K views 25 replies 13 participants last post by  oldgoat  
#1 · (Edited)
Hi all

I took delivery of a 2022 ram 3500 with a 6.7 Cummins HO back in February

At 1500 miles I had the dealer change the oil and filter. The tech there said it wasn’t necessary but I still wanted it done.

a little over 2000 miles later I noticed they overfilled it by 1/4 of a quart. Not a lot for a 6.7 with a deep skirt but I wanted to drain it to the correct level. I checked the oil on a flat concrete surface in a finished barn. I already bought three gallons of shell rotella t5 and I already had a filter, filter plug, and that special oil filter wrench for a 6.7 filter. I was able to trickle it for the first two times and I didn’t let enough drain out. On the third attempt I opened the flood gates and just drained the oil. I did a complete oil change.

truck has 11,191 miles on it so far. In that time it’s had 4 oil changes.

it’s my first new vehicle, and I’m a 3k-5k mile oil change interval guy. At 10k miles I did my last last super frequent oil change before I go to 5k mile intervals.

anyway I brought my truck into the dealer for a fuel filter change and told the tech supervisor that I changed the oil 500 somethings miles ago. At the end of the fuel filter change the tech supervisor told me that his tech thought it needed an oil change and they changed the oil.

Because I told them that an oil change wasn’t necessary and they accidentally did an oil change, I wasn’t charged. But I have nothing on record saying they changed the oil with 10w-30. I checked the dipstick and the oil is fresh. The tech also told me that they’ve screwed up oil changes on the 6.7’s before by adding too much oil and then oil comes out the pcv valve. According to
Him they’ve added too much oil in the last because they don’t have time to let all the oil drain out and the techs were still
Dumping 12 quarts in.


but

now I’m paranoid the tech put the wrong oil in. I don’t have any real suspicion other than I don’t trust them with oil changes. For all I know the tech put regular 10w-30 in it or put the 0w-40 oil that they use for the 6.4 Hemi.

did I mention they charge 320$ for an oil
Change?
 
#3 ·
Hi all

I took delivery of a 2022 ram 3500 with a 6.7 Cummins HO back in February

At 1500 miles I had the dealer change the oil and filter. The tech there said it wasn’t necessary but I still wanted it done.

a little over 2000 miles later I noticed they overfilled it by 1/4 of a quart. Not a lot for a 6.7 with a deep skirt but I wanted to drain it to the correct level. I checked the oil on a flat concrete surface in a finished barn. I already bought three gallons of shell rotella t5 and I already had a filter, filter plug, and that special oil filter wrench for a 6.7 filter. I was able to trickle it for the first two times and I didn’t let enough drain out. On the third attempt I opened the flood gates and just drained the oil. I did a complete oil change.

truck has 11,191 miles on it so far. In that time it’s had 4 oil changes.

it’s my first new vehicle, and I’m a 3k-5k mile oil change interval guy. At 10k miles I did my last last super frequent oil change before I go to 5k mile intervals.

anyway I brought my truck into the dealer for a fuel filter change and told the tech supervisor that I changed the oil 500 somethings miles ago. At the end of the fuel filter change the tech supervisor told me that his tech thought it needed an oil change and they changed the oil.

Because I told them that an oil change wasn’t necessary and they accidentally did an oil change, I wasn’t charged. But I have nothing on record saying they changed the oil with 10w-30. I checked the dipstick and the oil is fresh. The tech also told me that they’ve screwed up oil changes on the 6.7’s before by adding too much oil and then oil comes out the pcv valve. According to
Him they’ve added too much oil in the last because they don’t have time to let all the oil drain out and the techs were still
Dumping 12 quarts in.


but

now I’m paranoid the tech put the wrong oil in. I don’t have any real suspicion other than I don’t trust them with oil changes. For all I know the tech put regular 10w-30 in it or put the 0w-40 oil that they use for the 6.4 Hemi.

did I mention they charge 320$ for an oil
Change?
WHAT!!!!! $320 for an oil change??? Holy Chit man!!
 
#4 ·
I would not be so paranoied no were did they say they screw up regularly and put the wrong oil in it, they said their tech just take a measured amount of oil dump it in and call it done instead of checking the level.. Leave the oil and be good wit it
You should not have payed for the oil change you requested it not be done and they did it anyway. Obviously the tech does not know oil in diesels turns black pretty quick.. Im assuming the 320 was including the fuel filter change
 
#10 ·
I would not be so paranoied no were did they say they screw up regularly and put the wrong oil in it, they said their tech just take a measured amount of oil dump it in and call it done instead of checking the level.. Leave the oil and be good wit it
You should not have payed for the oil change you requested it not be done and they did it anyway. Obviously the tech does not know oil in diesels turns black pretty quick.. Im assuming the 320 was including the fuel filter change
i payed 320$ for the first oil change. They didn’t charge me for this oil change because I told them I recently changed it but the tech assumed it needed one. And yes, diesel oil gets dirty pretty fast.
 
#5 ·
Even if the service writer had put the oil change on there with no charge, he'd just put on work order whatever pre-canned blurb they have for oil changes, the tech would have just said "I changed the oil cause it looked dirty". Dumb move on his part.

To rest your mind, I'd do like everyone else said, drain it and refill it with what you know is good. The $50-60 it may run you will be well worth it. You can leave the filter, cause the amount in there will just get diluted by the rest of the correct oil you added.
 
#8 ·
Oil formulated for diesel engines have a different additive package as compared to oil formulated for gasoline engines even though some of the additives are the same. Diesel oil will have a “C” API spec while oil for gasoline engines will have an “S” API spec. Some oil will have both API specifications and can be used in diesel and gasoline engines.

I believe the formulated additive package has to do with the byproducts of combustion. Diesel oil has the additives to manage the soot created in a diesel.
 
#15 ·
All the additives are for is so the oil can go a much farther distance between changes on the diesel without breaking down. remember diesels were originally designed for hard working and long distance rigs and equipment so long interval's between changes was a must or guys would be doing services on their units every couple of weeks or more. When diesels were designed i don't think anyone ever imagined they would be in out luxury Pickups and cars of today.
 
#9 · (Edited)
Thanks for all the responses.

yes, the dealer charges 320$ for an oil change..

also, since my engine has had quite a few oil changes before 10k miles, is that bad for the fit and finish?

there’s been talk on forums about not changing the oil until 6,000 miles because The oil that came with the engine will help polish the engine with all the metal shavings in it because of the mating phase.. I also don’t understand how that would rly work since those metal
Shavings would get caught in the oil filter

I saw nothing about that in the manual except that they mention not to tow anything for the first 500 miles (I think it’s 500) and that the engine will be fully broken in at 6,000 miles.
 
#14 ·
Absolutely nothing wrong with doing more oil changes, you want to keep all the metal shaving's and such out of the engine. Like you i always do oil changes in the old school distances and i change mine every 5000km. Even when i had my diesel i did them at the same km. I believe oil is cheap compared to engine repairs do to lack of maint
 
#11 ·
Not all metal shavings get caught in the filter, I've done a few cam swaps on older BB Mopar's that wiped out lobes, the oil in the heads and lifter galleries all had a metallic sheen to them. I used to run straight up Rotella T in mine because it had lots of zinc like older oils did. Then they stopped adding the zinc so had to switch to Brad Penn.

There is no advantage to changing it early IMO. I changed it in my gas engine at 3K miles even though manual calls for syntethic and I could go lot longer. RAM can't deny a warranty claim because you changed it sooner.

$320 for a oil change... 11qts of oil and a $25 filter. Think when I was with my buddy in September his company paid Speedco $400 for it on his Volvo truck which takes 38-40 quarts and 3 filters he said.
 
#13 ·
Not all metal shavings get caught in the filter, I've done a few cam swaps on older BB Mopar's that wiped out lobes, the oil in the heads and lifter galleries all had a metallic sheen to them. I used to run straight up Rotella T in mine because it had lots of zinc like older oils did. Then they stopped adding the zinc so had to switch to Brad Penn.

There is no advantage to changing it early IMO. I changed it in my gas engine at 3K miles even though manual calls for syntethic and I could go lot longer. RAM can't deny a warranty claim because you changed it sooner.

$320 for a oil change... 11qts of oil and a $25 filter. Think when I was with my buddy in September his company paid Speedco $400 for it on his Volvo truck which takes 38-40 quarts and 3 filters he said.
I read on Cummins forum I think, that you wanted the factory oil to stay in the engine for 5-6k miles because that oil would have metal shavings in it and that helped polish the internals and therefore set up the engine to last longer. I was just wondering if any of you heard of that before. And I don’t follow the logic behind it because I can’t see the benefit or even understand the theory behind it. And the manual doesn’t make any mention of it other than the engine is fully set in or broken in at 6000 miles.

“Because of the construction of the Cummins® Turbo Diesel engine, engine run-in is enhanced by loaded operating conditions which allow the engine parts to achieve final finish and fit during the first 6,000 miles”
 
#12 ·
Yes, the 320$ for an oil change is insane. It almost defies logic when I can do it for 100$.

there’s been threads on it, but from what I seatched it was about the shell rotella t5 15w-40

When I’ve been changing my oil, i use the shell rotella T5 10w-30. Is that okay? It meets api ck-4 and Cummins CES 20086 but the manual says the oil has to meet CES 20081.

ive seen non Cummins sources say that CES 20086 is safe to use where CES 20081 was recommended.

the T5 10w-30 It is a synthetic blend though and not the full synthetic t6 5w-40

I just didn’t want to run 5w-40 over the summer

thank you all for your time.
 
#16 ·
Double yes on $320 being insanely too much for an oil change on a a Diesel pick up truck! The Rotella T-6 5w40 that I’ve been using pretty much since I’ve owned my truck, runs about $27/gal but there’s often rebates available. Mopar filter generally less than $20. Of course one can pay more. Still, as mentioned, DIY oil change will be less than $100. Another bit of insanity IMO is the oil change frequency some (including the OP) have mentioned. Modern synthetic motor oils formulated for Diesel engines DO NOT need to be changed at 3K, 5K or 6K miles as many have mentioned! Besides being unnecessary, it’s wasteful and ecologically unsound. Depending on how a particular vehicle is driven, 10K or 12K intervals would be reasonable with 15K not out of the question. There’s bound to be push back from those that believe everything that the dealership “insists upon” to maintain the warranty coverage but I maintain that my above suggestions are reasonable.
 
#17 · (Edited)
There was a thread here on this forum a
Couple days ago.. can’t find it… about a guy with a 2014 1500 with a 5.7 Hemi.. dude had the usual suspected camshaft failure on those engines.. but he said he was changing the oil
Every 7,500 miles. He was sticking slightly under the max 8,000 mile oil change interval

he didn’t do anything wrong because the engines are known to have camshaft issues after the arrangement try expires. Guess my point is that fresh oil should never hurt an engine even though I was wondering if it did during the break in period.

And I’ve had a handful of local mechanics tell me that the gas engines that stick to the 10k mile Intervall oil change are always dirtier on the inside than the engines sticking to 3k-5k mile oil changes.

sometimes manuals due the will of the epa and the manuals aren’t necessarily concerned with the longevity of your personal Vehicle.

Ford switched from 5w-30 to 5w-20 a long time ago. Not because it was the best oil for their engines but because Fords fleet vehicles got better gas mileage and that made the epa happy.

just saying
 
#18 ·
There was a thread here on this forum a
Couple days ago.. can’t find it… about a guy with a 2014 1500 with a 5.7 Hemi.. dude had the usual suspected camshaft failure on those engines.. but he said he was changing the oil
Every 7,500 miles. He was sticking slightly under the max 8,000 mile oil change interval

he didn’t do anything wrong because the engines are known to have camshaft issues after the arrangement try expires. Guess my point is that fresh oil should never hurt an engine even though I was wondering if it did during the break in period.

And I’ve had a handful of local mechanics tell me that the gas engines that stick to the 10k mile Intervall oil change are always dirtier on the inside than the engines sticking to 3k-5k mile oil changes.

sometimes manuals due the will of the epa and the manuals aren’t necessarily concerned with the longevity of your personal Vehicle.

Ford switched to 5w-30 a long time ago. Not because it was the best oil for their engines but because Fords fleet vehicles got better gas mileage and that made the epa happy.

just saying
oil changes should be half of that.. Even the people that supply the lifetime drivetrain warranty put that in their paperwork
 
#20 ·
Hi all

I took delivery of a 2022 ram 3500 with a 6.7 Cummins HO back in February

At 1500 miles I had the dealer change the oil and filter. The tech there said it wasn’t necessary but I still wanted it done.

a little over 2000 miles later I noticed they overfilled it by 1/4 of a quart. Not a lot for a 6.7 with a deep skirt but I wanted to drain it to the correct level. I checked the oil on a flat concrete surface in a finished barn. I already bought three gallons of shell rotella t5 and I already had a filter, filter plug, and that special oil filter wrench for a 6.7 filter. I was able to trickle it for the first two times and I didn’t let enough drain out. On the third attempt I opened the flood gates and just drained the oil. I did a complete oil change.

truck has 11,191 miles on it so far. In that time it’s had 4 oil changes.

it’s my first new vehicle, and I’m a 3k-5k mile oil change interval guy. At 10k miles I did my last last super frequent oil change before I go to 5k mile intervals.

anyway I brought my truck into the dealer for a fuel filter change and told the tech supervisor that I changed the oil 500 somethings miles ago. At the end of the fuel filter change the tech supervisor told me that his tech thought it needed an oil change and they changed the oil.

Because I told them that an oil change wasn’t necessary and they accidentally did an oil change, I wasn’t charged. But I have nothing on record saying they changed the oil with 10w-30. I checked the dipstick and the oil is fresh. The tech also told me that they’ve screwed up oil changes on the 6.7’s before by adding too much oil and then oil comes out the pcv valve. According to
Him they’ve added too much oil in the last because they don’t have time to let all the oil drain out and the techs were still
Dumping 12 quarts in.


but

now I’m paranoid the tech put the wrong oil in. I don’t have any real suspicion other than I don’t trust them with oil changes. For all I know the tech put regular 10w-30 in it or put the 0w-40 oil that they use for the 6.4 Hemi.

did I mention they charge 320$ for an oil
Change?
I change mine every 7500 miles get my fuel filters off eBay oil filter at walmart change fuel filters at 15000 clean def injector every 30000 and it is really almost closed up I use diesel oil
 
#22 ·
Hi all

I took delivery of a 2022 ram 3500 with a 6.7 Cummins HO back in February

At 1500 miles I had the dealer change the oil and filter. The tech there said it wasn’t necessary but I still wanted it done.

a little over 2000 miles later I noticed they overfilled it by 1/4 of a quart. Not a lot for a 6.7 with a deep skirt but I wanted to drain it to the correct level. I checked the oil on a flat concrete surface in a finished barn. I already bought three gallons of shell rotella t5 and I already had a filter, filter plug, and that special oil filter wrench for a 6.7 filter. I was able to trickle it for the first two times and I didn’t let enough drain out. On the third attempt I opened the flood gates and just drained the oil. I did a complete oil change.

truck has 11,191 miles on it so far. In that time it’s had 4 oil changes.

it’s my first new vehicle, and I’m a 3k-5k mile oil change interval guy. At 10k miles I did my last last super frequent oil change before I go to 5k mile intervals.

anyway I brought my truck into the dealer for a fuel filter change and told the tech supervisor that I changed the oil 500 somethings miles ago. At the end of the fuel filter change the tech supervisor told me that his tech thought it needed an oil change and they changed the oil.

Because I told them that an oil change wasn’t necessary and they accidentally did an oil change, I wasn’t charged. But I have nothing on record saying they changed the oil with 10w-30. I checked the dipstick and the oil is fresh. The tech also told me that they’ve screwed up oil changes on the 6.7’s before by adding too much oil and then oil comes out the pcv valve. According to
Him they’ve added too much oil in the last because they don’t have time to let all the oil drain out and the techs were still
Dumping 12 quarts in.


but

now I’m paranoid the tech put the wrong oil in. I don’t have any real suspicion other than I don’t trust them with oil changes. For all I know the tech put regular 10w-30 in it or put the 0w-40 oil that they use for the 6.4 Hemi.

did I mention they charge 320$ for an oil
Change?
I use T5 in my X15 Cummins and D13 Volvo in the past that oil when changed it will have a burning smell to it when it gets older it goes away .
 
#23 ·
Like you, I have always been old school with my fist oil change, on my then new 2015 Hellcat, I changed the oil myself at 500 miles and had an oil analysis done just because I wanted to see what was in the oil, and changed it again at 1,000 miles.
The reason I always do this is was I changed the oil on a then new 1988 Suzuki Samurai at 500 miles and using a new never used yellow oil pan. The metal in that still clear oil looked like fools gold sparkling in a mountain stream; lots and lots of metal. To this day I have never seen metal like that in oil but has always pushed me to get that break-in oil out sooner than later. Small engines such as generators still tell me to change the first oil quick so why not with a car / truck?

However, after many, many break-in oil changes in my car / trucks I'm not going to do that with my new 2022 ram HO Cummins. I can't justify it with how long these engines last. I have come to terms that if I'm not keeping a car truck forever no reason to do this with a modern car and because like you, I have had dealership service issues.

I had my first service ( oil change ) done on my then new Ford Fusion at 1,500 miles when I was on vacation at a Ford dealer.
That dealer over tightened the coolant reservoir cap and broke it only for me to drive off and smell antifreeze as the Dealer was closing on a Saturday with me on vacation 6 hrs from home.

I begged another dealer Monday morning to take the cap off a new car he had on the lot as I could not exactly order a new cap when out of town and a hotel checkout approaching and I had to get home... I had to add questionable off brand antifreeze but somehow was able to get home only to notice after looking at my work order that dealer put the wrong oil in my car! A Ford Fusion 2.0 has 10w 30W in bold letters on the cap! How can someone put the wrong weight oil in? I think he put 5w-20, this was noted on the invoice so he had no argument but the service manger tried to argue the point.
That dealer did agree to reimburse me the cost of a new coolant cap, a new oil change and the cost of a coolant flush and fill.

Live and learn, I now when getting any and every oil change, make sure the service writer puts in bold print, CUSTOMER REQUEST W_ weight oil and Customer ask, DO NOT OVER FILL OIL! I make sure I see the service order with my clear instruction before my car / truck is touched.

I believe in oil changes but with every service I now know I have a risk that something may not be serviced correctly so I doubt after 34 years of me doing early oil changes that Ill do them again. Hard to teach a old dog new tricks but I can't see all my excessive and early oil changes did much good as I don't keep my cars / trucks that long to see any benefit...

Ill still change oil soon in my Harbor Freight generators but doubt I will in my car / trucks ...
 
#24 ·
Hi all

I took delivery of a 2022 ram 3500 with a 6.7 Cummins HO back in February

At 1500 miles I had the dealer change the oil and filter. The tech there said it wasn’t necessary but I still wanted it done.

a little over 2000 miles later I noticed they overfilled it by 1/4 of a quart. Not a lot for a 6.7 with a deep skirt but I wanted to drain it to the correct level. I checked the oil on a flat concrete surface in a finished barn. I already bought three gallons of shell rotella t5 and I already had a filter, filter plug, and that special oil filter wrench for a 6.7 filter. I was able to trickle it for the first two times and I didn’t let enough drain out. On the third attempt I opened the flood gates and just drained the oil. I did a complete oil change.

truck has 11,191 miles on it so far. In that time it’s had 4 oil changes.

it’s my first new vehicle, and I’m a 3k-5k mile oil change interval guy. At 10k miles I did my last last super frequent oil change before I go to 5k mile intervals.

anyway I brought my truck into the dealer for a fuel filter change and told the tech supervisor that I changed the oil 500 somethings miles ago. At the end of the fuel filter change the tech supervisor told me that his tech thought it needed an oil change and they changed the oil.

Because I told them that an oil change wasn’t necessary and they accidentally did an oil change, I wasn’t charged. But I have nothing on record saying they changed the oil with 10w-30. I checked the dipstick and the oil is fresh. The tech also told me that they’ve screwed up oil changes on the 6.7’s before by adding too much oil and then oil comes out the pcv valve. According to
Him they’ve added too much oil in the last because they don’t have time to let all the oil drain out and the techs were still
Dumping 12 quarts in.


but

now I’m paranoid the tech put the wrong oil in. I don’t have any real suspicion other than I don’t trust them with oil changes. For all I know the tech put regular 10w-30 in it or put the 0w-40 oil that they use for the 6.4 Hemi.

did I mention they charge 320$ for an oil
Change?
"You are Paranoid"
 
#26 ·
The less people handling your truck the better off you are, and you know that it was done right. I have a 2017 2500 6.7mega cab limited 4x4. Unless things have changed, your truck will tell you when you need to change both diesel filters and the oil filter. Mine tells me at every 15000 miles. I change my filters and rotate my tires myself, and I am 74. It sounds like you are wasting money. But it is your money and your truck.