Sad to hear that - each dealer is an independent business and RAM corporate has minimal ability to control how they do business. But I would NEVER buy a pickup at MSRP as they are a dime-a-dozen (well, OK, not that cheap) all over the country. RAM has a great website where you build the truck you want, then choose a search range from your ZIP code and see who has what that is an exact match (rare for me) or is close to what you want. (I am not too picky about color) If you don't find anything you're interested in, change the ZIP to one you're willing to drive to, and see if you can find what you want there. Most (but not all) dealers will list their discounted pricing either in the RAM site, or on their site the RAM site has a link to. There is a CJDR store in my town, and in 15 years of living there and buying a total of 20 CJDR vehicles, they have yet to want to come anywhere near what I get in a discount by driving three or four hours away. (talking thousands, not hundreds) So don't let one jerk dealer take away your desire to get something new.
That being said, my newest Ram is a 2500 Night Edition White (odd that Night is white, eh?) Laramie, and I love the looks of the thing - even the wheels! I have to have leather (try getting Boxer dog hair out of cloth), and love the ventilated seats! This is my second RAM with the larger screen - will not get another without that too - I can't see the street names on the largest of the smaller CJDR NAV screens, but can with that new super-large screen. Can't comment on the air suspension, as I've only had that on a Grand Cherokee - which was great but it's not a truck. One caution - the coil spring suspension on the 2500's (w/o the air) is a little bouncy with no load - versus the 1500 which is smoother with no load. Not bad in the 2500, but not the Caddy ride of the 1500.