Sorry to hear.
Sounds like a loose connection perhaps. Dealer should be able to sort that out.

 

I hope so and without them having to tear the dash apart.

 

Let me know how it goes. After seeing yours I went and checked mine and they don't light up either (but I do see the LED strip there), so it may be a common issue.

 

I’ll let you know how it goes. Are your other lights coming on also?

 

Yes. Only ones out are the glovebox as far as I can tell.

 

That should be a quick easy fix

its likely that they compress the lower glove box in from the sides & pull it out
Then if they have to, they could remove the screw in the bottom of the upper glove box & remove that too

That is the way that they assembled them for the last 9 years,
i doubt that they have changed it much

 

Thanks for the info.

 

Ditto.

 

Hi TX-Laramie,
We would be more than happy to assist while you are working with your dealer on this. Please feel free to send our team a private message with your VIN, phone number, current mileage and servicing dealer.
Julie
Ram Social Care Specialist

 

Hi Julie,

I have this identical issue. Just PM'd you.

Thanks,
Neurobit

 

I took a better look in pitch darkness, and the good news is that I can see dim lighting behind the glove box, is seems the LED strip may have shifted (or perhaps not secured fully at the factory).

Anyone know how easy it is to dismantle the upper storage area?? I’d like to see if I can fix this myself if I can.

Thanks,

 

Mine looks the same and I’m curious to see if it’s something I can take a look at myself.

 

I finally took my truck in to the dealer to get the ambient lighting looked at and they ended up having to replace it. It works as it should now.

 

Thanks for the update. They replaced the portion on the glove box, or the whole thing? How long did it take?

Also, which dealer did you take it to?

Thanks,

 

From what I was told, they replaced the light bar above the glove box. I took it to Ancira Dodge in San Antonio and it took a few days because they were fixing a couple other issues. I have to take it back because now the ambient lighting in the rear, passenger door panel isn’t working.

 

Thanks. Why can’t they check everything before they hand you the keys? Sheesh. Hope it’s something minor.

Neurobit

 

Ancira seems pretty good, or they did before I moved out of San Antonio

 

I think I have a lighting issue too. Didn't even realize until I saw your pics. I'm in a Laramie trim.

The upper glove box has lighting only in the upper right hand corner that shines down on my interior Laramie logo. What I've noticed also though is that the bottom left corner of the upper glove box allows the light from inside the glove box to shine out too.

From your pics it looks like the lighting should be even across the entire top of the upper glove box and no lighting should be bleeding out at the bottom edge of the glove box door.

Only had the truck a week

 

Correct. It should all light up just like the first pic that TX-Laramie posted.
I have the same exact issue. Not earth shattering but next time I take it in I want it fixed.

Neurobit

 

Where all are we to have this lightning. Because all I have is the usual dashboard cluster lights. I also got Laramie

 

Make sure it's turned on. The dial is down by your headlights. You'll have two dials/wheels down there next to your headlight selector. One for regular dash lights and the other for the ambient/mood lights.

I'm going to pop the upper glove box door off and see if it's a simple fix this weekend if I have time. Don't want it sitting at the dealer for a whole day if I don't have to.

 

I have a Laramie and I don’t see a light above the glove box at all. I looked underneath the lip and I don’t see an led light strip at all like the one member mentioned. I wonder if it’s only there on some of the Laramie trim packages??? I have the base Laramie model with no equipment groups added.

 

I just checked mine in the garage. No foot well lights, but the foot well lights come on when the door is opened. No light by glove box. I did notice that when the dimmer is turned up, there is a light for the storage bin. It is on the headliner between the map lights.

 

Im wondering if the glove box light and door panel lights are an option that comes with a particular trim level. On my 2019 Rebel, when I open the door, the footwell, and headliner lights come on. No lights on the door panels or glovebox.
If I'm in the truck, the footwell lights do not come on when the ambient dimmer is turned up / down.

 

I have the same issue with my truck. I have the Laramie, accent lights all work in other areas except for the strip above the upper glove box. Even the lights above the start button and to the left of the center console all work. I suspect my light strip is missing over the upper glove box. The dealer has no clue what I am talking about. Does anyone have the part number or official name of what this is called so I can explain it to them? Also, anyone know how to get to this in the dash?

 

My three knobs that control air flow out the vents do not light up at night. Do others have this situation. Find it odd that those don't light up.

 

I too have a Laramie with only the right corner shining down bright. The left hand of this strip is barely noticeable . My brother’s Laramie’s strip is even across.
I also have an unevenly light numbers on the instrument cluster. Eventually I’ll take it in to get checked out.

 

I too have a Laramie with only the right corner shining down bright. The left hand of this strip is barely noticeable . My brother’s Laramie’s strip is even across.
I also have an unevenly light numbers on the instrument cluster. Eventually I’ll take it in to get checked

 

The strip of lights above the upper glove box is not working at all on my Laramie. Can anyone tell me if they can see the light strip when it is not on? Pictures would be great. I am looking to see if mine is missing or just not working. I have heard some people say it’s only lit above the badge but mine is not on at all. It is on in other areas of the dash. Thanks in advance for the help!

 

I had a lot of trouble figuring mine out for the longest time Until I realized that the - lights Cannot be at its brightest setting or the ambience lighting will be off.
You cannot have it both ways it's one or the other.