Hi there, where are you at in your class action? We are going to start one in Canada over the same issue but are adding Dodge dealerships as a plaintiff. Dealerships here are attempting to turn the Hemi a Tick into a new revenue stream, denying valid warranty repair claims. Please share any information you have that could assist us, it would be much appreciated.
Hi there, what do you mean by extended oil change intervals? Do you mean the intervals between oil changes should be more than 16,000km? We always used top quality synthetic oil but the dealership is now claiming our lube shop used the wrong oil filters and a “dirty recycled synthetic mix” which is not true. They claim to have provided pictures and a full report to FCA but they refuse to show them to us and FCA won’t show them to us. The Dodge dealership in Olds refuses to give us our own service records. When we asked a Chrysler dealership in Grande Prairie they said yeah no problem, they’d email our service records right away, then emailed my husband back and said sorry, we can’t send your records after all, they’re confidential. Does that make sense to anyone?
Mountain View Dodge in Olds, Alberta claims the constant ticking (that we first reported to them at ~50,000km it’s now at 133,000km) is due to a seized wrist pin and tore apart the engine before checking for knock codes, doing cylinder compression tests or following ShopKey diagnostic guidelines. Can a truck go for 83,000km with a seized wrist pin? Even though they’ve torn our engine apart, is there still a way to check the cam and lifters? If there is, what do I specifically say to the service department to demand they check them? Because my husband told them when he took it in that he thought it was the lifters. They claim it‘s a seized wrist pin. How do I demand they prove it wasn’t the lifters? Please advise.
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Hi there, we want to start a class action suit in a Canada.
Our 2013 Ram 1500 Sport is still covered by our $7,400 extended warranty - but Mountain View Dodge in Olds and FCA are refusing to warranty our repair - first claiming improper maintenance, then their service manager claimed our lube shop used the wrong oil filters and a “dirty recycled synthetic mix” despite our having paid for top quality synthetic oil and the correct filters are clearly listed on our service invoices.
Mountain View Dodge claims they sent a full report with photos to FCA but refuse to show it to us. They also refuse to give us a copy of our service records, and when my husband contacted a dealership in GP by phone they first said of course we could have a copy of our records, then refused via email claiming they're confidential. Huh??
So now our engine is torn apart and they never did a single Industry standard diagnostic to check if it was indeed bad lifters. No compression test, there were no knock codes, and the ShopKey diagnostic would never have recommended a full engine tear down.
My husband brought it in advising them he thought it was lifters but they claim it’s a seized wrist pin and claim it‘s our fault. Could a truck with a seized wrist pin run with no performance issues for 83,000km? Every credible mechanic I’ve talked to says NO WAY. Because we first brought it in about the tick at ~50,000km and Mountain View Dodge claimed they couldn’t hear a tick but said they’d check it out. Second service visit for the tick same thing...we can’t hear anything but we’ll check it out. Do you think they're withholding our service records because they didn’t complete any diagnostics on the tick and the likely culprit ShopKey would have diagnosed...bad lifters?
When I talked to an AMVIC rep about this lunacy, she said they’re overloaded with complaints, currently a three month backlog because with the economy being so bad, businesses they work with (dealerships, repair shops and used car lots) are “doing almost anything to keep the doors open” - that‘s good to know!
We’re hoping we can collect enough factual accounts and raise enough funds for a retainer to hire a class action lawyer to look into this.
Join us in forcing Fiat Chrysler Automobiles (FCA) and Dodge Chrysler de… Greg Friesen needs your support for Class Action Lawsuit - Hemi Engine Design Flaws
www.gofundme.com
Hi there, check out our story and message us with your details. We have a 2013 Sport still under warranty but Mountain View Dodge in Olds and FCA are refusing the repair. Their mandate appears to be keep lifter repairs off the books no matter what it takes. Let’s do something about this so they’re either forced to issue a recall or stop betraying loyal customers.
Join us in forcing Fiat Chrysler Automobiles (FCA) and Dodge Chrysler de… Greg Friesen needs your support for Class Action Lawsuit - Hemi Engine Design Flaws
www.gofundme.com
