The "stuck" feeling you are describing does sound a bit like the lane assist, but could also be mechanical. I've also got all the safety packages and haven't noticed anything like what you described - definitely a trip to the dealer in order.

 

Hi tazer006,
We understand that you are currently seeking advice from other forum members, however, we do recommend visiting your local Ram dealer to have this concern addressed. Please send us a private message once you have an appointment set with your dealer so that we can assist further while your vehicle is in service.
Lydia
Ram Social Care Specialist

 

Hey Guys, Proud owner of 2019 Laramie 1500. I am having an odd issue. When going forward, and turning left, and especially when "holding" the wheel left around a bend or round-a-bout, it feels as if the wheel gets "stuck" into the turn and wants to hold left, you have to add more than normal amount of force to get the wheel back straight. My truck has the advanced safety package and I have completely disabled the lane keep assist feature for testing purposes. I had a buddy of mine drive it as well and he noticed it without me saying a word. Any insight on this before I make a trip to the dealer? Also when parked or not moving forward but in drive, I can turn the wheel freely without this feeling or issue, it appears to only happen when driving and appx any speed over 20mph or so.

Hey Guys, Proud owner of 2019 Laramie 1500. I am having an odd issue. When going forward, and turning left, and especially when "holding" the wheel left around a bend or round-a-bout, it feels as if the wheel gets "stuck" into the turn and wants to hold left, you have to add more than normal amount of force to get the wheel back straight. My truck has the advanced safety package and I have completely disabled the lane keep assist feature for testing purposes. I had a buddy of mine drive it as well and he noticed it without me saying a word. Any insight on this before I make a trip to the dealer? Also when parked or not moving forward but in drive, I can turn the wheel freely without this feeling or issue, it appears to only happen when driving and appx any speed over 20mph or so.

Hey Guys, Proud owner of 2019 Laramie 1500. I am having an odd issue. When going forward, and turning left, and especially when "holding" the wheel left around a bend or round-a-bout, it feels as if the wheel gets "stuck" into the turn and wants to hold left, you have to add more than normal amount of force to get the wheel back straight. My truck has the advanced safety package and I have completely disabled the lane keep assist feature for testing purposes. I had a buddy of mine drive it as well and he noticed it without me saying a word. Any insight on this before I make a trip to the dealer? Also when parked or not moving forward but in drive, I can turn the wheel freely without this feeling or issue, it appears to only happen when driving and appx any speed over 20mph or so.

Tax

Hi tazer006, We understand that you are currently seeking advice from other forum members, however, we do recommend visiting your local Ram dealer to have this concern addressed. Please send us a private message once you have an appointment set with your dealer so that we can assist further while your vehicle is in service. Lydia Ram Social Care Specialist

hi guys! We have 2019 with the same steering issues. What was the outcome when you took it to dodge

 

I had the exact same problem with the original Laramie I purchased. Unfortunately there was no resolve since the truck also had etorque battery issues and Chrysler would not authorize a diagnosis until the battery pack was replaced. After 2 weeks of my brand new Ram, that I drove for 3 hours total, was still sitting in the service department waiting on the battery pack...they put me in a new truck. The steering problem scared the crap out of me, very weird feeling.


Not Chrysler/Ram put me in a new truck, the dealership. After 16 brand new vehicles with the brand over the last 10 years, still no word, apology, nothing. Thank god for the dealership being great and wanting to help, because the manufacturer did ZERO. And before a care specialist from Chrysler chimes in on my comment, yes I opened a case and did everything I'm supposed to do...weeks ago.

 

I have noticed the same on my Laramie without the lane assist. It is completely random when I notice it so I have no idea how I would be able to get the dealer to replicate it. When occurring everything feels off and sloppy. I even stopped to check and make sure the lug nuts weren’t loose.

 

Check for mexicans hiding up inside the fender wells. Freeloaders might be trying to hitch a ride.
All joking aside, i wonder if its going to come down to the plastic upper control arms causing it.

 

I would not think this is the issue as it only happens when holding the wheel left for a few seconds, otherwise the truck is aligned and tracks forward great. Also I have attempted to replicate on a right bend or turn and it will not grab, it’s only when going left and the feeling is almost identical to the feeling of lane keep assist kicking in.

 

Valving in an electric power steering rack?

 

Just bought my 2019 Ram 1500, Big Horn, and having the exact same problem. Also getting a pop/knock sound in the right front end when going over small bumps. Very frustrating to have these problems after spending $50K plus for a new truck, driving off the lot, and turning right around the next day to visit the service department! I have it at the dealership now, and will update you on whatever they find.

 

I have the same issue with my 2019 Limited. It is especially strange when changing lanes at 65mph to the left. The truck wants to continue going to the left and requires a rather stiff correction to keep in the new lane. I just know this is not going to be easy for the service department. If they test drive on surface streets at low speed they will not find anything. Getting them up on the freeway will be interesting. This is my only complaint everything else works GREAT.

 

Finally fixed...they had to replace the rack and pinion! It seems to have fixed the "clunk" issue I had in the right front end as well. We will see how it goes as I put more miles on it.

 

I have still been living with this issue as I honestly don't want my truck to be the "guinea pig" when I don't have a trusted dealer that I can let rip it to pieces. I am hoping it is a simple software update down the road as it feels like a dead zone in the electric steering, only triggered by specific driving conditions. Wishful thinking i'm sure!

 

Had the same issue with my 2019 Big Horn...dealer finally fixed it...they had to replace the rack and pinion! It seems to have fixed the "clunk" issue I had in the right front end as well. We will see how it goes as I put more miles on it.

 

Everyone, Just did an 1800 mile trip on Dec 20 and 21 to Wisconsin. I noticed the same thing. I don't have lane assist on my truck. I would notice it on the interstates at speed when you'd be on a big left turning sweeping curve. Just the little effort needed to keep the truck in the curve resulted in the notchy feel. I've felt that before with worn out upper control arm bushings, but my truck had 1000 miles on it. Temps were in the low 30's. Not sure if that had anything to do with it. I've not noticed that feeling in other driving situations.

 

Same exact problem with my New RAM 1500 Big Horn, no lane assist. Dealership replaced my rack and pinion. Seems to have fixed the problem, but I've only put about 20 miles on it. Will update the forum if the problem returns.

On a side note, the dealership originally said they couldn't duplicate the problem and asked me to pick up the truck. I did, and had the same problem on my drive home. I returned the vehicle the same day, but I insisted that they take it out on the highway and make sure they took the sweeping left turn that I explained to them. The Service Manager did as I asked, the steering stuck, and it scared the hell out of him. They called Dodge technicians, and were told to change the rack and pinion.

 

If steering gets stuck, it is almost always a rack and pinion issue.

 

Bought 2019 Limited in late August, 2018. Left hand turn above 30mph truck would not correct itself and continue in the left hand turn until I physically corrected it. Dealership recognized the problem and opened a star case in early September. They eliminated the rocker arms, the abs system , alignment, and numerous other attempts to correct. I have 8,000 miles on the truck and it is currently back at the dealership where they have opened a second star case. As of today January 16, 2019 Ram techs have not come up with a solution. Lane assist is not the problem because it does the same thing whether in lane assist or not. Ram recognizes the problems, but says as long as you keep you hands on the steering wheel you will be ok. Even though this is completely electric power steering you still have a steering shaft connected. I will keep you posted on latest information from Ram technical. Service manager indicated he should hear in the next few days. But I'm not holding my breath.

 

Bought 2019 Limited in late August, 2018. Left hand turn above 30mph truck would not correct itself and continue in the left hand turn until I physically corrected it. Dealership recognized the problem and opened a star case in early September. They eliminated the rocker arms, the abs system , alignment, and numerous other attempts to correct. I have 8,000 miles on the truck and it is currently back at the dealership where they have opened a
second star case. As of today January 16, 2019 Ram techs have not come up with a solution. Lane assist is not the problem because it does the same thing whether in lane assist or not. Ram recognizes the problems, but says as long as you keep you hands on the steering wheel you will be ok. Even though this is completely electric power steering you still have a steering shaft connected. I will keep you posted on latest information from Ram technical. Service manager indicated he should hear in the next few days. But I'm not holding my breath.

They replaced my rack and pinion, and it corrected the problem. Good luck.

 

Hello all -

I'm glad to have found this forum. The issues described regarding the wheel sticking in left turns at highway speeds is exactly what my 2019 Big Horn has had from day one. Of course, on dealership mechanic test rides, it doesn't happen. I'm taking it in today for an oil change and I'll bring up these posts to them. Hopefully they can tap into a greater bank of knowledge from other locations that have dealt with this issue, and they can fix it on my truck. Hopefully it's not another "well we don't see a problem so we can't do anything right now."

 

Hello all -
I'm glad to have found this forum. The issues described regarding the wheel sticking in left turns at highway speeds is exactly what my 2019 Big Horn has had from day one. Of course, on dealership mechanic test rides, it doesn't happen. I'm taking it in today for an oil change and I'll bring up these posts to them. Hopefully they can tap into a greater bank of knowledge from other locations that have dealt with this issue, and they can fix it on my truck. Hopefully it's not another "well we don't see a problem so we can't do anything right now."

Make sure they take it out on the highway to get it up to speed and into a curve that mimics what you've been feeling. Usually the techs will just drive it out of the dealership and down the block or through a parking lot. If your having the same problem I experienced, it took a little bit of driving, and then presented itself in longer sweeping left hand curves at speeds over about 25-30 mph. When the service manager took it for a test drive at speeds and conditions as I explained to him, the steering stuck to the left and scared the hell out of him. They finally changed the rack and pinon which fixed the problem.

 

Again I have a 2019 Ram Limited which was built in July 2018 and delivered August. Since purchased I have the same problem. Over 30mph in 30 degree left hand turn vehicle will not correct itself without physically returning it to center. Have had a star case with Chrysler since September. Yesterday the dealership advised Chrysler engineers resolved problem,steering shaft is binding and will be replaced. You need to get the dealership to open a star case. This is not the first case Chrysler has resolved involving this problem.

 

I just dropped mine off. This dealership hasn't heard of a case such as this, and pretty much from the get-go dismissed this as being a widespread problem. They said the tech will review star cases and advise. I'm already dismissing anything useful coming from their inspection.

How did y'all get your dealerships to address this effectively? Dodge Customer Service, who I've had to deal with before, promise call backs that never come.

 

I took it in to the service department at the dealership as soon as I detected the problem. Service manager drove the truck with me and verified that in a left hand turn over 30mph the truck would continue in that turn until physically corrected. They opened a star case in September however this is the third time I have left the truck with them.. Chrysler has given them many possible solutions which I will not go into, and as I said the conscientious of their trial and error is the steering shaft binds in the left hand turn. Awaiting now the go ahead to replace the the shaft. To answer your question how did I get them to open a case, I personally know everyone at the dealership. I have bought 5 dodge or ram vehicles from them including a Challenger Hellcat. Plus having lived in this small city in Mississippi for 30 years and making my living in law enforcement this may have given me an edge as to listening to me. Hope this helps. You may have to use the old "I'm going to give this to my Attorney" trick.

 

Maybe this is part of the problem

https://www.detroitnews.com/story/business/autos/chrysler/2019/01/25/ram-1500-power-steering-recall/38955769/

 

This recall has all the elements to suggest the poor ground is the culprit in most of these cases. I've only had my 2019 Laramie for a week and have not experienced this problem with a lot of mountain driving. My usual driving will almost always result in left and right steering at 55-65 MPH in the Kern River Canyon.
I am definitely going to check the grounds to see if I find a poor connection.

 

Update: the dealer performed the steering ground recall yesterday, and so far, so good. I haven't had the issue replicate itself and the steering feels smoother in general. Hoping it holds!

 

Steering wheel feels Stuck in turning left

Ram has replaced my rack and pinion steering column as the solution to the truck holding on a left hand turn over 30mph and not returning to center. I had the recall on the Battery ground possibly causing the power steering to go out before Ram came back with the solution to the steering and this recall did not resolve my steering problem. So far with the replacement of the rack and pinion steering column my truck track perfectly. However I will wait until I have a few thousand more miles on it before I am completely sure that this was the problem.. If the recall on the battery ground appears to correct your steering problem in a left hand turn then I hope it was the solution for your truck, but it did not resolve my problem. I will add that at times I could not replicate my problem,but it always came back.. The steering problem started in early September and the dealership opened a Star case then. My truck was at the dealership on 3 separate occasions for a week at a time while they dealt with Ram's technicians for possible remedies. The rack and pinion resolution came in early February and was installed last week. I have a an appointment this week to resolve the brake pedal recall. Hope this is the end of all problems with the 2019 Ram trucks.

 

Ram has replaced my rack and pinion steering column as the solution to the truck holding on a left hand turn over 30mph and not returning to center. I had the recall on the Battery ground possibly causing the power steering to go out before Ram came back with the solution to the steering and this recall did not resolve my steering problem. So far with the replacement of the rack and pinion steering column my truck track perfectly. However I will wait until I have a few thousand more miles on it before I am completely sure that this was the problem.. If the recall on the battery ground appears to correct your steering problem in a left hand turn then I hope it was the solution for your truck, but it did not resolve my problem. I will add that at times I could not replicate my problem,but it always came back.. The steering problem started in early September and the dealership opened a Star case then. My truck was at the dealership on 3 separate occasions for a week at a time while they dealt with Ram's technicians for possible remedies. The rack and pinion resolution came in early February and was installed last week. I have a an appointment this week to resolve the brake pedal recall. Hope this is the end of all problems with the 2019 Ram trucks.

And of course... I spoke too soon. Driving around yesterday was beautiful - but today on a long drive to work, the same issue arose on the highway. It seemed to stop on a few occasions, but nonetheless, the issue is still there. A case manager is supposed to do a post-dealer visit follow up with me today. I will mention to them that the problem persists. Let's see where we go from here.

Orrin - do you think I could reference your case/case number when the manager follows up with me? Perhaps I'm too optimistic, but maybe that would allow them to see a recurring issue, and provide my truck with the same attention it needs. It's pretty evident that you and I, amongst many others, have the same steering quirk. I'm hoping to avoid the "bring it back to the dealership" followed by the dealership claiming they can't find anything wrong. What a headache...

 

Steering wheel feels Stuck in turning left

Kevin, I do not have the Star Case # at this time. I have an appt. on Wednesday at the dealership to correct the recall on the brake pedal possibly falling off and will also get all the paperwork involving all the dealing with the technicians at Ram. Further if the Star Case # is not with the paperwork I will get it from the service manager. You are welcome to all my paperwork if needed. Hang in there. I feel the steering column(rack and pinion) is the solution. I know in talking with the service manager over the 6 months dealing with Ram that my truck was not the only one with this problem.. In fact the dealership had two nineteens delivered that had the same problem. I'll touch base with you late Wednesday.

 

Kevin, I do not have the Star Case # at this time. I have an appt. on Wednesday at the dealership to correct the recall on the brake pedal possibly falling off and will also get all the paperwork involving all the dealing with the technicians at Ram. Further if the Star Case # is not with the paperwork I will get it from the service manager. You are welcome to all my paperwork if needed. Hang in there. I feel the steering column(rack and pinion) is the solution. I know in talking with the service manager over the 6 months dealing with Ram that my truck was not the only one with this problem.. In fact the dealership had two nineteens delivered that had the same problem. I'll touch base with you late Wednesday.

Thank you - I greatly appreciate it!

 

KevinJace I tried to send you a private message via the forum, but not sure it was sent. So if you still want the info on Ram tech solution to the left hand turn and you did not get my PM here is my email: ofuelling@gmail.com and I will resend to yours.

 

Orrin - I just sent you an email.

FYI for everyone else - my case manager followed up today after being out for a few days and ended up talking to my dealership. A service advisor told her he'd reach out to me to schedule an appointment. 3 hours later, I decided to call myself and got the advisor on the line. I was simply told to take my truck and its problem and have it diagnosed and fixed elsewhere. I feel like a very valued buyer. Just another repeating story of the dealer not giving a crap once the vehicle is off their lot and money is in their account. Executive Dodge in Wallingford, CT. :smiledown:

 

I had the same problem with my 2019 Limited within a month after purchase. Your dealership should check the STAR cases through the rapid response team as this problem has been identified. If you need the whole ball of wax here it is. They need to replace the rack and pinion, which can be called the steering arm or gear. Here is the part number (F) 68264559AH (GEAR). I have 20,000 miles on the truck since it was installed under warranty and have had no problem. The actual problem was found by my service department and given to the rapid response team who then authorized the replacement. You should have no problem with replacement under warranty.

 

Did you end up getting this fixed?

I have a 2019 Big Horn 1500 (bought it September 2020) and experiencing the same issue. I've taken it to the dealer who's been good and working on figuring this out with me and I even sent them the link to this forum because they haven't been able to replicate the issue, but it seems to get worse the longer I drive it, especially at higher speeds. Thank god for forums!

This honestly seems like a good reason for a recall because it's so dangerous. I did some more testing on the highway and as I went around a bend at 90 Km I let go of the steering wheel and it drifted me into the oncoming lane. Then the steering wheel did return to centre as the road straightened out, but with a big jerked back vs the slow gradual turn back to centre like it's supposed to. I'll update my findings when this does get resolved to help everyone out.

 

I just purchased my first Ram. 2019 Bighorn/Lone Star with 40K on it. Certified. I didn't notice this until about 40 minutes into my drive home at 55 MPH on a big left hand sweeping turn. Thought it was maybe a goofy surface but replicated in on a fresh road. Since it is used (was a 1 owner local truck and is certified) does anyone know if maybe this will be covered? seems to be a common issue and not a good start to owning my first RAM (love the truck otherwise).

 

Sorry to hear you are experiencing this, we certainly understand why this would be concerning. If you end up addressing this with your local dealer, please let us know via PM. We'd be more than happy to provide you with an additional layer of assistance for that process.

Callie
Ram Cares

 

17 ram..steering wheel would not return after turning rt and lt..acted like a rack issue.. universal joints on the bottom of the steering shaft rusted and were causing the sticking issue..sprayed the hell out of it with thrust...sticks NO more